Air India is keeping its promise of improving customer experience by giving its refund timeline a makeover. The airline has started clearing out COVID-time refunds, which have been due since before the Tatas took control. Acknowledging the difficulties faced by passengers during COVID, Air India has also extended the validity of its frequent flyer points until March next year.
Read More Here: Air India Has Cleared 250,000 COVID-Related Refunds So Far | SimpleFlying.com
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